Watch Our Conference Highlight Video!
#ENCON2013 has come and gone, but that doesn't mean the conversation has to stop! Over the next several weeks, we will be posting blog articles related to the conference so we can continue the discussion and expand on session topics related to the theme "The Journey Into Mobile". Mobile is changing the way we communicate with customers and the way we conduct business, so there's no shortage of things to talk about!
This year's theme was very timely as we've seen a substantial increase in mobile traffic to Enterprise sites over the past year. During the event, we discussed a wide array of topics relevant to mobile technology including design trends, our future mobile development plans, Mobile SEO and much more.
We were also fortunate to hear from several members who discussed their internal strategies for implementing our technologies, their plans for investing in mobile, and how to use imagery most effectively on our sites.
But more than just mobile, it was also important that we continue to make headway when it comes to agent training, online marketing and customer relationship management. We had sessions dedicated to our plans for assisting members with their training initiatives, the importance of building an online community through content creation, how to effectively use our CRM platform on a day-to-day basis, and ways to build brand loyalty.
The event proved to be successful and it is our hope that all attendees left with clear takeaways that they can reference throughout the year. But for those of you who missed it, watch our highlight video below for a sneak peek into the two day event!
Thanks again to our amazing staff and members for making this event such a success. Be sure to check back next week and help us keep the conversation going!